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I simply cannot thank Matt, Shannon & Josh enough. The dispatcher, Shannon, was so helpful and caring during a very hot situation! We couldn’t figure out what was wrong with our air conditioning, which caused the temp to be 86 degrees in the house. Even with it being a weekend, Spectrum Air was on it! They were prompt, reliable and so incredibly helpful! It’s very obvious Matt and his team care about their customers! With Shannon’s kindness & excellent communication, and Matt’s compassion & dedication to his customers , they were both so empathetic about our situation at hand. Josh was out here in no time, assessed the situation and got it all fixed up in no time!!! Before I knew it, our home was finally cooling off and my kiddos were so happy! Josh was professional, fast & knowledgeable, and he was also very nice to my kiddos! Thank you so much Spectrum Air Conditioning! 10+ stars in my book!!! Read Less

How lucky we were to be assigned to Frantz today for our emergency call. Very thorough, super communicative and fixed things in a jiffy. Signed up for maintenance plan because of his explanation. Feeling very good about trusting his care and expertise. Thx to Shannon for getting us booked so quickly. Read Less

Franz was the tech who came out. I was in a bit of a rush to catch my ride to the airport and Franz diagnosed my issue in 15 seconds and got my AC up and running very quickly. I appreciated his sense of urgency. Thank you Spectrum and Franz. Read Less